Your privacy is important to us. We are committed to protecting the privacy of anyone using our website and the confidentiality of any information that you provide us with. The purpose of this statement is to set out how we use any personal information that we may obtain from you via our website.
You may opt out of receiving information from us at any time by email: [email protected]
Use and Collection of Personal Information
In general, you can visit our website without telling us who you are and without revealing any information about yourself.
However, there are areas of our website where we do gather data as follows:
If you submit an inquiry via our website, you will be asked to provide specific information, including name, e-mail address and contact number.
If you register on our website to receive newsletters from us, you will be asked to provide some or all of the following: your name, e-mail address, gender, age, interests.
We also store information about search queries on the website.
We will store this data and hold it via our externally hosted server and some secure third-party websites.
Information automatically collected when you visit and interact with the website:
When you visit and interact with the website, certain information may be collected automatically, including:
- your computer’s Internet Protocol (IP) address;
- your browser type and operating system;
- the web pages you were visiting immediately before and after you came to the website;
- web pages and advertisements that you view, and links that you click on, within the website;
- your bandwidth speed and information about the software programs that are installed on your computer;
- aggregated data about email click-through rates and user video viewing;
- standard server log information; information collected through HTML cookies, Flash cookies, web beacons, and similar technologies.
Information we collect from other sources:
We may access information about you from third-party sources and platforms (such as Google Analytics Demographics and Interest Reporting, social networking sites, databases, online marketing firms, and ad targeting firms), including:
- if you access third-party social networking services (such as Facebook Connect or Twitter) through the website, your username and connection lists for those services;
- demographic data, such as age range, gender, and interests;
- advertisement interaction and viewing data, such as ad click-through rates and information about how many times you viewed a particular ad;
- unique identifiers, including mobile device identification numbers, that can identify the physical location of such devices in accordance with applicable law.
Please note that the website may combine the information that we collect with information we obtain from third-party sources.
Protecting the privacy of young children is especially important. The website is designed to be of service and interest to users ages 16 and older. If you are a minor over the age of 16, you may only use this website with the permission and under the supervision of your parent or guardian. If you are a minor under the age of 16, you are not allowed to provide any personal information on the website or through any other service. Please do not send any information about yourself to us, including your name, address, telephone number, or email address.
If we learn that we have collected personal information from a child under age 16 without verification of parental consent, we will delete that information as quickly as possible.
How we use the information that we collect
Registration, Enquiries and Request Fulfillment
We may use the information that you provided to register you with our website and to administer it.
We may use the information to fulfill your requests for products, services, and information. For example, we may use your contact information to respond to your customer service requests or to enable you to participate in features on the website such as surveys, polls, sweepstakes, and message boards.
We may use the information that we collect to send you e-mail communications, such as information about your account or changes to the website and email newsletters if you have opted in to receive them. Email newsletters can contain promotional messages about our own or our marketing partners’ products and services.
To provide our readers with free access to our content, we display advertisements on the website, many of which are targeted based on information about you. Through this process, advertisers reach website visitors who are most interested in their products, and you see advertising for products or services in which you may be interested.
Third-party advertisers and advertising platforms also may serve targeted ads on the website.
To learn more about how our website is used, we aggregate and analyze the data that we collect. We may use this information, for example, to monitor and analyze use of the website, to increase our website’s functionality, and to better tailor our content and design to suit our visitors’ needs.
We may use the information that we collect to prevent illegal activities, to enforce the website’s Terms and Conditions, and to otherwise protect our rights and the rights of our users.
We also use Google Analytics to track visitor data trends and general usage statistics. We do not collect any personal information via these cookies other than your IP address. This information is automatically deleted after 14 months following your last visit to our website. These are non-essential cookies.
Finally, we use Google Display Network/Facebook Advertising to run retargeting campaigns based on visits to our website.
To find out more about cookies, including seeing what cookies have been set and how to manage and delete them, visit http://www.allaboutcookies.org.
We endeavour to take all reasonable steps to protect your personal information. However, we cannot guarantee the security of any data that you disclose online and we will not be responsible for any breach of security unless this is due to our negligence or willful default.
We reserve the right to change this policy at any time. Please check this page periodically for changes. Your continued use of our website following the posting of changes to these terms will constitute acceptance of those changes. Information collected prior to the time any change is posted will be used according to the rules and law that applied at the time the information was collected.
You have the right to see personal data that we keep about you upon receipt of a written request.
If you wish to complain about how we have handled your personal data, you may also make a formal complaint by sending us an email at [email protected] and we will look into your complaint and work with you to resolve the matter.